The books behind the guides.

Whether or not we hold a job called 'sales,' all of us now spend much of our working lives moving others to part with resources, and we can do it better by embracing a more human set of skills.

A behavioral economist demonstrates through clever experiments that human irrationality is not random but systematic and predictable, shaping the decisions we make about money, relationships, honesty, and happiness.

A research-based guide to sustainably increasing personal happiness by implementing twelve specific, intentional activities that fit one's personality and goals, capitalizing on the 40% of well-being that is within our control.

This book explains how to achieve happiness by controlling consciousness and finding "flow," a state of complete absorption in challenging activities that makes life intrinsically rewarding and leads to personal growth.

An exploration of rapid cognition—the split-second, unconscious judgments we make in the blink of an eye—that reveals when these snap decisions serve us brilliantly and when they betray us catastrophically.

Emotional intelligence, not IQ or technical expertise, is the most crucial factor for achieving star performance and leadership success in any job.

A guided tour of why smart, capable leaders and organizations make disastrous decisions—and how to design decision processes that harness collective intelligence to make better choices.

To improve our relationships and accelerate personal growth, we must shift our focus from giving better feedback to becoming better receivers by understanding and managing the three triggers—Truth, Relationship, and Identity—that block our ability to learn.

An introduction to the near-future transformation of legal services, arguing that lawyers, courts, and legal education will change more radically in two decades than in the past two centuries.

Some ideas survive and thrive while others die, and the difference lies in six learnable principles that make ideas 'sticky'—understood, remembered, and capable of changing behavior.

Through the life and coaching principles of Bill Campbell, the mentor behind Apple, Google, and Intuit, the book argues that being a great manager requires being a great coach who builds trust, leads teams, and brings love into the workplace.

Groundbreaking research reveals that heartfelt positive emotions—when they outnumber negative ones above a roughly 3-to-1 tipping point—broaden the mind, build lasting resources, fuel resilience, and enable people to flourish.

A practicing lawyer's eight-week, self-guided program for building a meditation and mindfulness practice that reduces anxiety and creates a more joyful, satisfying, and effective legal career.

The decisive moment for persuasion comes not during a message but in the privileged instant before it, when a communicator channels attention to ideas that pre-load the recipient to say yes.

Human error stems as much from 'noise'—the unwanted and costly variability in our professional judgments—as from bias, and this book reveals its hidden impact and provides a systematic 'decision hygiene' toolkit to reduce it.

Emotional intelligence—the ability to understand and manage our own emotions and those of others—is a more powerful predictor of life success than IQ and can be learned and improved by all.

A practical guide to making better decisions by using a four-step process (WRAP) that counteracts the four biases that systematically undermine human judgment.

A comprehensive academic handbook exploring the diverse theoretical, methodological, and practical aspects of organizational decision making from multiple disciplines including psychology, economics, and sociology.

A guide to the art of asking questions to which you do not already know the answer—Humble Inquiry—as a way to build trust, deepen relationships, and make sense of an increasingly complex, interdependent world.

This book provides a framework and actionable techniques for transforming emotionally-charged, difficult conversations into productive learning conversations by deconstructing them into their three core components: what happened, feelings, and identity.

A practical guide for purpose-driven leaders on how to thrive—not just survive—by mastering the UP, IN and OUT dimensions of leadership in a post-modern, post-pandemic, future-fragile world.

A Holocaust survivor and psychiatrist argues that the deepest human drive is the search for meaning, which can be fulfilled under any conditions—even the most agonizing—through how we choose to respond to life.

A consumer psychologist reveals how human decisions are 'manufactured' from the interplay of cognitive machinery, motivational controls, and informational raw materials—and why we so predictably deviate from rational choice.

A compact workbook of fifty visual decision-making models drawn from business, psychology, and philosophy that help you structure complexity and make better choices about yourself, others, and the world.

To thrive in a complex world, we must stop getting 'hooked' by our difficult thoughts and emotions, and instead develop emotional agility—the flexibility to face our inner world with courage and compassion, and live more intentionally in alignment with our core values.

Drawing on the new science of social neuroscience, this book reveals that humans are biologically wired for connection, and that our relationships continuously and profoundly shape our brains, our bodies, and our overall well-being.

Other people invisibly shape almost every decision we make—what we buy, who we marry, how hard we try—and understanding how social influence works lets us harness it rather than be ruled by it.

A former FBI lead international kidnapping negotiator distills field-tested, emotion-driven tactics into a practical system for winning any negotiation while preserving the relationship.

A scientific tour of how human decisions are actually made—through a metaphor of decision-making as a manufacturing process shaped by cognitive machinery, motivational controls, and informational inputs.

A Yale emotion scientist argues that giving ourselves and others permission to feel—and learning five concrete emotion skills—transforms our health, relationships, learning, and success.

An experimental social psychologist reveals the six universal psychological principles that drive automatic human compliance and shows how to recognize and defend against their exploitation.

Our world is dominated by unpredictable, high-impact events ('Black Swans'), and our cognitive biases and flawed statistical tools make us blind to them, leading to catastrophic errors in forecasting and risk management.

Psychologist Martin Seligman introduces his "Well-Being Theory," arguing that true flourishing comes from cultivating Positive Emotion, Engagement, Relationships, Meaning, and Accomplishment (PERMA), and presents a vision for applying these principles to transform education, the military, health, and public policy.

A practicing lawyer's eight-week, self-guided program for building a meditation and mindfulness practice that reduces anxiety and creates a more joyful, satisfying, and effective legal career.

Some leaders (Multipliers) amplify the intelligence and capability of everyone around them, getting twice as much from their people, while others (Diminishers) drain intelligence and underutilize talent.

An analysis of the complex social and psychological dynamics of offering, giving, and receiving help, arguing that effective assistance hinges on building an equitable relationship through the art of humble inquiry.

Organizations that operate reliably under trying conditions do so by cultivating collective mindfulness—continuously tracking small failures, resisting oversimplification, staying sensitive to operations, committing to resilience, and deferring to expertise—so unexpected events are caught and contained before they become catastrophes.

A practical economics guide that reveals where the uncertainty in our lives comes from and how to use tools from economics and finance to manage risk rather than eliminate it.

Great leaders and organizations inspire action by communicating from the inside out—starting with WHY (their purpose, cause or belief) rather than WHAT they do.

Self-awareness—the ability to see ourselves clearly and understand how others see us—is the foundational meta-skill for success and happiness in the 21st century, and this book provides a research-backed framework for developing it.

Emotional intelligence (EQ), a set of fifteen learnable skills, is a far greater predictor of life and work success than cognitive intelligence (IQ), and this book provides a practical guide to assessing and improving it.

To be a great boss you must combine caring personally about your people with challenging them directly, and then operationalize that stance to build relationships, give guidance, motivate people, and drive results.

An evidence-based account of why professional organizations are uniquely hard to lead and how effective leadership actually happens within them through plural, informal, and politically skilful means.

An edited collection of theoretically grounded, empirically rigorous academic research that bridges the gap between scholars and practitioners to illuminate the challenges of managing large, global, and increasingly competitive modern law firms.

A first-time manager's journey from individual contributor to design executive at Facebook, offering a practical playbook on how to lead teams by focusing on three core pillars: purpose, people, and process.

A method for pitching ideas, products, and deals by understanding that your message is received not by the listener's rational neocortex but by their primitive, survival-focused 'crocodile brain,' which you must engage through frame control, status, and emotional 'hot cognitions.'

A research-grounded guide to why lawyers are often less happy than other professionals and what individuals, law schools, and law firms can do to build more satisfying careers in the law.

The fundamental task of a leader is to create a positive emotional climate, or resonance, by leveraging emotional intelligence, which inspires followers and drives organizational performance.

Contrary to the belief that nice guys finish last, this book reveals that the most successful people are often givers who create value for others, which in turn builds reputations, relationships, and ripple effects that lead to their own surprising and sustainable success.

A practical method for negotiating agreements that satisfy both parties by focusing on interests and objective merits rather than haggling over positions.

The Cynefin framework helps leaders diagnose which of five decision contexts they face—simple, complicated, complex, chaotic, or disorder—and adapt their leadership style accordingly.

A passionate argument that rigorous engagement with the humanities—what the author calls sensemaking—is the essential, irreplaceable skill for understanding human behavior and making wise decisions in a world dangerously seduced by big data and algorithmic thinking.

A busy manager can become an effective everyday coach by learning to give less advice and ask a little more curiously, using seven simple questions built into daily habits.

When stakes are high, opinions vary, and emotions run strong, mastering the skills of dialogue lets you speak honestly and safely about almost anything and turn tough moments into better results and relationships.